Independence Day sale event!
Friday July 3rd through Monday the 6th!

10% off all Fabrics, Fibers and Floss!
15% off all Charts and Kits, including Mill Hill Bead Kits, as well as Books, Magazines and DVDs!
and 20% off all beads, buttons and charms!
Prices for already-discounted Specials & Clearance items are NOT dropped deeper during sale events.
Discounts apply to STNA website purchases only.

REMINDER: Due to a combination of extremely high order volumes, supplier shortages, staffing shortages, and increased safety measures for COVID-19, please be aware that our distributors are experiencing delays.
We will be happy to take your order, and will process it as quickly as possible. However, circumstances beyond our control may delay shipping beyond the timetables outlined in our standard shipping policy, as distributors/vendors are still adjusting to their own disruptions in receiving supplies. Those disruptions gradually cascade down to retailers sooner or later...
Your cooperation and patience is greatly appreciated!
Enjoy!

** Monthly Subscription Programs

Welcome, Stitchers!

STNA's subscription sign-up window is currently CLOSED!

Subscriptions are available to purchase for a limited time,
in early February and again in early August.

It will be open for any newcomers wishing to order subscriptions
(or for existing subscribers to order something different).

There are a few provisos regarding STNA's subscription programs. Please read the following carefully!

The following vendors will be available for a subscription (the subscribe'able items are only activated/visible for purchase during the sign-up window):

FIBERS:

FABRICS:
PLEASE NOTE: Until COVID relaxes its stranglehold on worldwide supply chains and our vendors' fulfillment times are less chaotic, STNA fabric subscriptions are shifting to a bi-monthly schedule (every-other month) until further notice, effective August 2020. Existing FABRIC subscribers will be updated to the new schedule automagically, no action is required on their part.

  • Subscriptions can only be purchased via STNA's e-commerce website @ www.stringtheoryneedlearts.com
  • NO manual orders will be accepted, such as email, phone, etc. Sorry.

  • Smallest/default fabric subscription size is a fat quarter (except perforated paper, which is pre-packaged).
  • You CAN have more than one subscription! FBS *and* NPI? WDW's floss AND fabric? No problem!
  • If any new colors are released over the duration of your subscription, we’ll make a concerted effort to get them wrapped into the rotation.

  • Once subscribed to a particular vendor/count/type/etc, you CANNOT modify it month-to-month. If you'd like to subscribe to something additional or different over the course of your subscription, please wait for the next subscription window to open (unless you're wanting to cancel, which you can request at any point).
  • Initial sign-up payments in February/August are used to purchase a lump of products in March/September.
  • The duration of the subscriptions is variable and open-ended, timetable estimates are provided in the respective product listings.
  • A subscription might already in-progress with other customers. We'll simply insert you into the mix, so don't be too surprised if your "first" set of floss, for example, happens to be colors that start with something other than "A" or "1".
  • Once you sign up, we'll keep filling subscriptions until we reach the end of the vendor's available colors, at which point we'll contact you with a reminder that the end is nigh. Some subscribers might want to circle back to the top of the palette, some might not. We're pretty much going to keep processing your subscription until you tell us to stop, or unless the product is discontinued.

Payment

After your initial sign-up payment clears, a recurring monthly charge will be setup for the duration of the subscription. The financial transactions are handled by the merchant gateway(s), just like any standard purchase. STNA never archives any financial details in an offline file because we can't even SEE them, let alone save them.

For non-PayPal users - your statement might show this subscription as being from "JaySez LLC". Please don't panic, that's us.

NOTE: Georgia residents’ monthly payment will include 7% sales tax, just like any other standard purchase. If you are a GA resident - PLEASE PLEASE PRETTY PLEASE consider purchasing your subscription as a standalone order? It'd be greatly appreciated, if you could. It'll really help with making sure that the recurring payment amount is accurate, when we don't have to remove any extraneous non-subscription products to re-calculate sales tax.


Shipping

  • Shipping costs are included with your subscription! A $4.95 savings every month!
  • All subscribers will be provided a USPS tracking # for each month’s shipment, per STNA's standard shipping practices.
  • If you happen to place a regular order that coincides with subscription processing, please don't be too surprised if your subscription catches a ride with it...

Cancellation Terms

  • There will be no refunds/returns accepted for subscription items.
  • You MAY cancel your overall subscription at any point. HOWEVER, if you've already been charged for the current month, the cancellation will be made effective for the following month.
  • Basically, please try to cancel prior to the 1st of any month, else we're shipping one last package because we'll probably already have started processing it.
  • IMPORTANT: if your auto-payment is declined anytime over the course of the subscription period, you will be notified accordingly (and repeatedly) in an effort to remedy the issue. Sometimes a card has expired, been lost/replaced, etc. We understand that life happens to everyone. However, if a resolution cannot achieved before the 15th, your overall subscription will be canceled.
  • If you wish to "un-cancel", you will need to wait until the next sign-up window opens.


Timetables of note

  • Recurring monthly charges will be issued on the 3rd of each month, as payment for THAT month.
  • Processing and shipping of CURRENT month's subscriptions will happen shortly after that, usually by the 10th of each month.
  • Our goal is to have the current month’s subscriptions shipped by the end of the 3rd week, every month.


If you have any questions, comments or concerns, please feel free to contact us!
Thanks!


Manufacturers

Your IP Address is: 3.236.108.61
STNA.Footer - SSL
Copyright © 2020 String Theory Needlearts. Powered by Zen Cart
STNA.Footer - DH Banner